Membership Terms and Conditions
1. Introduction
By purchasing a Paid Membership Virtual Card (the “Membership”), you confirm that you are 21 years of age or older and agree to be bound by the following terms and conditions (“these Terms”), including our Platform Terms of Use and Privacy Policy. Please read these Terms carefully before using the service, especially those related to auto-renewal, cancellation policy, and legal compliance.
2. Membership Benefits
Membership benefits vary depending on the subscription plan purchased and may include, but are not limited to: discounted prices, exclusive coupons, reward points, and content access. Please refer to the specific plan details at the time of purchase.
Memberships are virtual, non-transferable, and will be activated immediately upon successful payment unless otherwise stated.
3. Usage Restrictions
Membership discounts may not be combined with other coupons or promotional codes.
Promotions (e.g., buy-one-get-one-free, gift with purchase) may not be combined with Membership benefits unless otherwise stated.
All Membership benefits must be used in accordance with applicable tobacco regulations and may be restricted in certain jurisdictions.
4. Auto-Renewal and Cancellation
Unless canceled before the end of the current billing cycle, your Membership will automatically renew annually according to the selected plan.
You may cancel your subscription at any time via your account dashboard (My Account > Subscription Settings) or by visiting our official cancellation page.
Upon cancellation, your Membership will remain active until the end of the current billing period. However, your Membership will be terminated immediately if you are eligible for a refund.
5. Refund Policy
- If no Membership benefits have been used, you may request a full refund within seven (7) calendar days of purchase.
- If any benefits have been redeemed (e.g., discounts applied or points granted), the Membership is non-refundable.
6. Legal Compliance
Membership is only available to individuals who are 21 years of age or older. To comply with U.S. federal and state regulations:
- Age verification and identity authentication are required.
- Membership benefits must not be transferred or used by/for individuals under the legal age.
-No Membership benefits (e.g., discounts or points) will be issued in states where tobacco promotions are prohibited. If your shipping address is located in such states, certain benefits may be unavailable.
- All promotions must comply with the Prevent All Cigarette Trafficking (PACT) Act, the Tobacco Control Act (TCA), and FDA regulations.
For example, if using a tobacco product “gift coupon,” you must purchase other tobacco items in the same order. We do not provide free tobacco products through Membership.
7. Miscellaneous
We reserve the right to update these Terms at any time due to changes in law or business needs. Notice will be provided via email or on our website. If you do not agree to the updated terms, you may cancel your Membership.
CUSTOMER SERVICE
E-mail: support@bestvape.com.
TEL (US): +1 (833) 573 8816
Mon.-Fri., 9 am - 6 pm (CST)
For any inquiries, feel free to reach out to us. We're here to help!