Initial version: March 16, 2025
Bestvape is a website providing a platform to enable consumers to make purchase from the third party Sellers on our website. Bestvape is committed to protect your personal information, and use your personal data in an ethical and transparent manner. Please read this Privacy Policy so you can know how our possessing activities affect your privacy right.
What Information We Collect:
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (e.g. desktop or laptop computer, smart phone, or similar device) (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
· Personal Identifiers, including real name, email address, postal address, telephone number, social security number, driver's license number, State ID card number, passport number, military ID number, and Internet Protocol Address and other Online Identifiers
· Internet Activity, including browsing history in our website, searching history in our website
· Commercial Information, including product or services purchased, product preference,
· Financial Information, including credit or debit card number
· Geolocation data., including general location data and precise geolocation
· Inferences drawn from other personal information.
Cookies
Purpose of Cookies: We use cookies to create a better experience for you on our site. Cookies are small text files that are sent to your devices (computer, laptop, smartphone, tablet) by the website you visited. They are stored on your device in the file of your browser. Your browser sends these cookies back to the website each time you revisit it, so it can recognize your device and improve your user experience on each subsequent visit. Cookies allow us, for example, to tailor a website to better match your interests or to store your password so that you do not need to re-enter it every time.
Necessary Cookies: Necessary cookies are required to navigate our websites and operate basic website functions. Examples of necessary cookies are login cookies, shopping cart cookies, or cookies to remember your cookie settings. Without these cookies, certain basic functionalities cannot be offered. Necessary cookies are always active and will be placed without your consent.
Third-Party Cookies: We use third Party Cookies for advertising and analytics, such as google analytics.
User Control: You can manage cookie settings when you visit our website and in the website setting.
Opt-Out
There are some tools that you can use to Opt-out personal data possessing, personalized advertising & direct adverting. We will opt-out you as soon as possible once we had received and prepossessed your request. The Opt-Out tools have different functions:
(1) Universal Opt-Out Signals (UOOM) such as Global Privacy Control (GPC) Global
Privacy Control (GPC) is a tool that helps you automatically tell websites not to sell or share your personal data. When you enable GPC in your browser or through a supported extension, websites that respect this signal will treat it as a request to opt out of data sharing. Bestvape has enabled the function to read your UOOM signal (such as GPC) from a supported extension or your Browser to opt-out you.
(2) Opt-out the Cookies by clicking rejection through the cookie notice/ cookie manage- Opt-out Personalized Advertising on our website
The cookie notice will pop-out when visit the site, and you can reset it by simply click the button “cookies manage” under the bottom of the website.
As Cookies part suggested, certain cookies are necessary to enable function of this website therefore cannot be opt-out, however, you will be able to opt-out coolies to enable personalized advertising on our website.
(4) Opt -out the direct marketing through “Unsubscribe”- - Opt-out Direct Advertising by email
Our website provides customers and visitors with subscribing services. By subscribing, you will have first hand information of wonderful products, exciting discount and events you should not miss. However, we respect your right to decline to receive such information. Every advertising email will contain a link to subscribe the future email, and you will also be able to manage the subscription in your account dashboard.
You can submit a Data Subject Request through support@bestvape.com or submit a Data Subject Request to exercise your right to opt- out data possessing by deleting your data and/or to opt-out data sharing .
*We may not be able to opt-out you of our possessing of certain personal data when you submit a request, the reasons may be that such data are necessary for us to fulfil your order, for us to meet a legal obligation and/or saved for necessary security reason.
Information From Other Sources
We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).
The categories of information we may collect include:
Data Possessing Details
| Type of Data | Purpose | Retention Period |
|---|---|---|
Cookies and online data we collect while you use our website, including:
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We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
Order processing data we collect to process and ship orders, including:
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We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
Customer support data we collect when you contact us, including:
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We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
Marketing data we collect when you sign up for promotions, including:
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Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt-out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs to prevent future communications. |
Feedback data we collect when you review products or answer surveys, including:
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We retain review, survey, and feedback data for up to 15 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
Privacy request data we collect, including:
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We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
Security data we collect, including:
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We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Legal/regulatory data we collect, including:
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We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
How We Share Your Personal Data & Non-Personally Identifiable User Information
To enable us to provide and optimize the service, we need to share your personal date with third parties:
· Your personal identifiers, including your real name, address and the detail of your purchase will be shared with the seller on the platform, the delivery carrier to fulfill the your orders, they will also share it to State Government by the seller on our website to make the sale and meet their legal obligation.
· Your personal identifiers, including real name, social security number, driver's license number, State ID card number, passport number, military ID number will be shared with third party age verification service to verify you are legally eligible to purchase the products sold on our website.
· We enabled third party cookies on our website. Cookies and similar technologies are used for the purpose of showing personalized content. Such cookies includes cookie form google, Shopify, these cookies count your access to the website, your session statistics and Browser and device information. These information are normally non-personally identifiable user information and we will not merge it into your personal identifiers, therefore your privacy will be well honored when we push personalized advertising to you. You are entitled to opt-out personalized advertising, please see the Opt-Out Page of this Policy.
Data Subject Request
Our policy honors your right to privacy. You can contact support@bestvape.com or submit a request on Data Subject Request to exercise your right, which is called data subject request (‘DSR’). In DSR, we will assess diligently and honor your right subject to the policy and legal obligations we adhere to.
· The right to know about the personal information we collect about you and how it is used and shared - We had provide you with the details of of our possessing in this policy, however, we are happy to provide you with any further information you want to know or assist you to navigate the details you may concern.
· The right to delete personal information collected from you (with some exceptions)
· The right to opt-out of the sharing of your personal information. (with some exceptions)
Attention- we may not be able to delete or cease sharing your purchase history information in our system during retention period, of which includes quantity, price, your name and address of each order during the retention period. We need to hold the information for the benefit of , and share with, the seller on our website as well as third party delivery carrier to meet the legal obligation under the PACT act & and to defend us against any liability. However, if such necessity no longer exists, we will be able to honor your request. Please note that we will not sell your personal data.
· The right to non-discrimination for exercising their rights. - we treat you request equally, you can complaint to us
· The right to correct inaccurate personal information we have about you.
· The right to limit the use and disclosure of sensitive personal information collected by us - Your sensitive information will be used in a very restricted way to fulfill the order, our Internal Business Operations and fulfil our legal obligations, you may bring any concern to our attention should you have.